very spacious room. the rooftop jacuzzi is very nice in the evening. the breakfast buffet is so various with cooked meals or fresh raw food. every morning it was super tasty! the food from the restaurant is too delicious. the service is very fast. the staff is so friendly i wanna say a big thank you to the guys from the restaurant, especially to Vini, José and Diego. they are doing they're job great and are always friendly faces and up for a chat. I also want to say a big thank you to Carlos from the lobby. he gave me great suggestions where to go. In addition, carlos got me safely from A to B and did everything to make sure I was safe. i am very greatful for that! the girls at the receptions were always very helpful!
W
abril de 2025
Location! The hotel is in Zone 10th. Also, the Zone has some of the city's better hotels, cafés, and restaurants along its path. The airport is close to it. The best thing in this hotel is the employees! They're awesome! Always attentive, willing to satisfy our request, informatives,friendly and knowledgeable about their job. Excellent breakfast. Front desk personnel make this process smooth and reliable. We had a situation with our room, and they resolved it as soon as possible. We were highly satisfied with the new room! Shuttle services were efficient and secure. It's worth the price!
Auriennes
abril de 2025
The staff were excellent, kind and helpful. The room was incredibly spacious, with a living room that contained a sofa and two sitting chairs, as well as another sitting chair in the bedroom. The king-size bed was plush and comfortable, and the pillows were top notch. There was ample lighting throughout, with overhead lights, floor lamps and table lamps. The buffet breakfast offered a fantastic selection and the seating was spacious and comfortable. It was, by far, my favourite place to stay in Guatemala and I'm only sorry I couldn't have stayed longer.
Christina
janeiro de 2025
This hotel was a perfect pick for my last nights. Lots to do in the vicinity and relatively close to the airport. Just a few blocks from Plazuela España and with excellent views of Avenida Reforma. The room was spacious. The shower strong and glorious. The suit had a small couch and a kitchenette. The rooftop pool is small but the Jacuzzi is nice on cool nights. Too bad it closes at 8:pm.
Berlinarturo
abril de 2025
Excellent hotel. My room was really big, comfortable king bed, big TV, water, coffee, tea for free. Very nice bathroom. All very clean. But the best was the view (11th floor) on the city and volcanoes behind. Even better view from the top floor (18th) where I also enjoyed in jacuzzi (did not work, but the pleasure was to be in warm water and watch the panorama of Guatemala City). Staff was nice. Breakfast very good, with a lot of tropical fruits. Location of the hotel is excellent, lovely area where one can walk safely. Several restaurants and two big modern shopping malls very close.
Dimitrije
fevereiro de 2024
The location is nice and in a safe area. Lots of hotels within walking distance so finding transportation is very easy. The rooms are in excellent condition. Black out curtains, nice big showers. Sitting area, tv, and room safe. Stayed in Room 1205 and the view is amazing. Saw the sunset and volcano in the background. Gorgeous! Had the hotel breakfast and it was very generous: omelette station, juices, coffee, beans, plantains, hotel specials, and the menu changed a bit the following day. Great way to start your morning!
Karina
janeiro de 2024
I think that the balance between price and value and service levels is just right.
Michal
novembro de 2024
The roof top jacuzzi is great but not when there's screaming kids splashing about in there. Well located for the airport and it's in a nice part of town. It's quite a walk into the main square but there's taxis and Ubers are really cheap.. lovely staff and very cleqn
Andrew
abril de 2025
Everything is so clean and comfortable! Walking distance around the city. The hotel has a terrace and a jacuzzi. It has a small gym but well equipped. The early breakfast is great and is courtesy of the hotel. I really loved the room. I went to Tikal and came back to the same hotel because it was really a great stay. Super friendly staff! Great view from my room!
Maribel
dezembro de 2023
The location is great for restaurants and shops. Hotel restaurant staff very friendly and helpful. The room was spotlessly clean.
Diane
julho de 2023